At Victoire Day Spa, we strive to provide a personal relaxing experience for all our clients. Maintaining pace through our busy schedules is key for us to deliver on this promise.
Cancellations, changes or delays not only cause avoidable scheduling challenges for our clients and staff but they may also result in lost revenue for our service providers.
As such, we invite you to please arrive at least 10 mins prior to your appointment. Although we will try our best to accommodate late arrivals, your appointment may need to be shortened or cancelled to avoid any inconvenience for the next guests. The management reserves the right to charge for the entire appointment in such cases.
Cancellations require a minimum 24 hour notice for individual appointments and a 48 hour notice for group bookings!